Last Updated: [10-06-2026]
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.
By accessing, browsing, registering, placing an order, or otherwise using the STEMIOLOGYTM website (“Website”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, our Privacy Policy, Shipping & Delivery Policy, Returns, Refunds & Cancellation Policy, Cookie Policy, and 150-Day Satisfaction Guarantee Policy.
If you do not agree with these Terms, please discontinue use of the Website immediately.
ELECTRONIC RECORD
This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder.
This electronic record is generated by a computer system and does not require physical or digital signatures.
DEFINITIONS
“Company”, “STEMIOLOGYTM“, “We”, “Us”, and “Our” refer to STEMIOLOGY BIOTECH.
“Customer”, “User”, “You”, and “Your” refer to any person accessing, browsing, purchasing from, or using the Website.
“Products” means all skincare, haircare, cosmetic, biotechnology-based, personal care, wellness, and future products offered through the Website.
“Website” means www.stemiology.com and all associated webpages, applications, services, content, and digital properties.
ELIGIBILITY
Only persons legally capable of entering into binding contracts under applicable law may use this Website.
Individuals under the age of 18 years may access the Website only under the supervision of a parent or legal guardian.
By using the Website, you represent and warrant that you satisfy these eligibility requirements.
PRODUCTS
Products displayed on the Website are intended for personal use only.
Customers may not:
- Resell products
- Distribute products commercially
- Export products for resale
- Offer products through unauthorized channels
- Purchase products for commercial redistribution
STEMIOLOGYTM reserves the right to limit, refuse, or cancel any order suspected of unauthorized resale or commercial activity.
COSMETIC PRODUCT DISCLAIMER
STEMIOLOGYTM products are cosmetic and personal care products.
Unless expressly stated otherwise, our products are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.
All product descriptions, educational content, ingredient information, science content, blog content, and marketing materials are provided for informational purposes only.
Individual results vary.
MEDICAL DISCLAIMER
Nothing on this Website constitutes medical advice, diagnosis, treatment, or healthcare recommendations.
Customers should consult a qualified healthcare professional before using any product if they:
- Have a medical condition
- Are pregnant or nursing
- Have allergies or sensitivities
- Are under medical treatment
- Are taking prescription medications
Reliance upon information provided by STEMIOLOGYTM is solely at the user’s own risk.
PRODUCT RESULTS DISCLAIMER
Individual results may vary based on genetics, age, lifestyle, health status, environment, product usage, consistency, and other factors beyond our control.
Any testimonials, reviews, before-and-after photographs, customer stories, illustrations, or examples displayed on the Website are for informational purposes only and do not guarantee similar outcomes.
ORDER ACCEPTANCE
All orders are subject to acceptance by STEMIOLOGYTM.
We reserve the right to:
- Refuse any order
- Limit quantities purchased
- Cancel orders
- Verify customer identity
- Verify payment information
- Request additional documentation
without prior notice.
PRICING
All prices displayed on the Website are subject to change without notice.
STEMIOLOGYTM reserves the right to correct pricing errors, typographical errors, technical errors, product information inaccuracies, or inventory discrepancies at any time.
PAYMENT METHODS
Payments may be accepted through:
- Credit Cards
- Debit Cards
- UPI
- Net Banking
- Digital Wallets
- International Payment Methods
- Cash on Delivery (where available)
STEMIOLOGYTM reserves the right to modify, restrict, or discontinue payment methods at any time.
SHIPPING & DELIVERY
Shipping and delivery are governed by the separate Shipping & Delivery Policy available on the Website.
Delivery timelines are estimates only and are not guaranteed.
STEMIOLOGYTM shall not be liable for delays caused by courier services, customs authorities, weather conditions, government actions, or circumstances beyond our reasonable control.
RETURNS, REFUNDS & CANCELLATIONS
Returns, refunds, replacements, and cancellations are governed by the Returns, Refunds & Cancellation Policy available on the Website.
By placing an order, you acknowledge and accept the terms of that policy.
150-DAY SATISFACTION GUARANTEE
Participation in the 150-Day Satisfaction Guarantee Program is governed exclusively by the separate 150-Day Satisfaction Guarantee Policy.
Eligibility requires compliance with all applicable requirements, including but not limited to:
- WhatsApp protocol registration
- Consistency protocol participation
- Day 1, 30, 60, 90, 120, and 150 progress photographs
- Retention of packaging and empty bottles
- Submission of requested documentation
- Return of packaging and containers when requested
Failure to comply with these requirements may result in rejection of a claim.
USER ACCOUNTS
Users are responsible for maintaining the confidentiality of account credentials.
You are responsible for all activities occurring under your account.
STEMIOLOGYTM shall not be liable for losses resulting from unauthorized account access caused by user negligence.
INTELLECTUAL PROPERTY
All trademarks, logos, product names, graphics, photographs, videos, designs, content, formulations, packaging concepts, branding elements, software, and Website materials are the exclusive property of STEMIOLOGYTM or its licensors.
No material may be copied, reproduced, distributed, modified, published, displayed, or exploited without prior written permission.
USER CONDUCT
Users agree not to:
- Violate any law
- Upload malicious software
- Attempt unauthorized access
- Interfere with Website operations
- Commit fraud
- Impersonate others
- Infringe intellectual property rights
- Submit false information
CUSTOMER REVIEWS & CONTENT
By submitting reviews, testimonials, photographs, videos, comments, feedback, or other content, you grant STEMIOLOGY TM a perpetual, worldwide, royalty-free, transferable license to use, reproduce, publish, modify, distribute, display, and market such content.
You represent that you own or have permission to submit such content.
THIRD-PARTY LINKS
The Website may contain links to third-party websites or services.
STEMIOLOGYTM is not responsible for the content, privacy practices, availability, or operations of third-party websites.
Accessing third-party websites is done at your own risk.
MARKETING COMMUNICATIONS
By using the Website or placing an order, you consent to receive communications relating to:
- Orders
- Customer service
- Product education
- Protocol reminders
- WhatsApp support
- Promotions
- Product launches
- Loyalty programs
You may opt out of promotional communications at any time.
DISCLAIMER OF WARRANTIES
The Website and Products are provided on an “AS IS” and “AS AVAILABLE” basis.
To the maximum extent permitted by law, STEMIOLOGYTM disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, STEMIOLOGYTM shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages.
In no event shall STEMIOLOGYTM‘s total aggregate liability exceed the amount actually paid by the customer for the product giving rise to the claim.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless STEMIOLOGYTM, its affiliates, directors, officers, employees, contractors, licensors, successors, and assigns from any claims, losses, liabilities, damages, expenses, or costs arising from:
- Your violation of these Terms
- Misuse of the Website
- Violation of law
- Infringement of third-party rights
FORCE MAJEURE
STEMIOLOGYTM shall not be liable for delays or failures caused by events beyond reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Pandemics
- Government restrictions
- Labor disputes
- Transportation disruptions
- Cyberattacks
- Utility failures
- Force majeure events
INTERNATIONAL CUSTOMERS
Customers outside India are responsible for compliance with local laws, customs requirements, import restrictions, taxes, duties, and fees.
STEMIOLOGY TM shall not be liable for customs delays, import refusals, regulatory restrictions, or government actions.
TERMINATION
STEMIOLOGYTM reserves the right to suspend, restrict, or terminate access to the Website at any time if these Terms are violated or misuse is suspected.
PRIVACY
Collection, processing, storage, and use of personal information are governed by the Privacy Policy available on the Website.
CHANGES TO TERMS
STEMIOLOGY TM reserves the right to update, modify, or replace these Terms at any time.
Changes become effective immediately upon publication on the Website.
Continued use of the Website constitutes acceptance of the updated Terms.
GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute arising from or relating to these Terms shall be subject to the jurisdiction of competent courts as permitted under applicable law.
CONTACT INFORMATION
STEMIOLOGYTM Customer Support
Email: stemiologybiotech@gmail.com
Website: www.stemiology.com