Privacy Policy

Last Updated: [10-06-2026]

STEMIOLOGY^TM (“Company”, “We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how STEMIOLOGY^TM collects, uses, stores, processes, and protects your information when you visit our website, purchase our products, join our programs, participate in the 150-Day Satisfaction Guarantee Program, or communicate with us through any platform.

By accessing our website or using our services, you consent to the collection and processing of your information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following categories of information:

Personal Information

- - Full Name
  - Email Address
  - Phone Number
  - Shipping Address
  - Billing Address
  - City, State, Country
  - Order History
  - Customer Support Requests

Technical Information

- - IP Address
  - Browser Type
  - Device Type
  - Operating System
  - Website Activity

Referring URLs
Session Information

Transaction Information

Products Purchased
Order Value
Payment Status
Transaction References

STEMIOLOGY^TM does not store complete credit card, debit card, banking, or payment credentials. Payments are processed through authorized third-party payment providers.

INFORMATION COLLECTED FOR THE 150-DAY SATISFACTION GUARANTEE

If you participate in the STEMIOLOGY^TM 150-Day Satisfaction Guarantee Program, additional information may be collected including:

Product purchase invoices
Order confirmation records
Product usage records
Progress tracking records
Day 1 photographs
Day 30 photographs
Day 60 photographs
Day 90 photographs
Day 120 photographs
Day 150 photographs
WhatsApp protocol participation records
Product compliance records
Empty bottle photographs
Product packaging photographs
Returned product packaging
Returned empty containers

This information is collected solely for claim verification, fraud prevention, customer support, scientific review, and program administration purposes.

WHATSAPP CONSISTENCY PROTOCOL

Customers participating in the 150-Day Satisfaction Guarantee Program may be invited to join a WhatsApp-based Consistency Protocol.

Participation may require:

Progress updates
Product usage confirmations
Reminder communications
Periodic photo submissions
Protocol adherence monitoring

All information shared through the protocol may be retained and reviewed for program administration and claim verification purposes.

BEFORE & AFTER PHOTOGRAPHS

Customers may voluntarily submit photographs, videos, testimonials, reviews, or progress records.

Such submissions may include:

Hair photographs
Scalp photographs
Skin photographs
Face photographs
Before-and-after comparisons

These submissions remain confidential unless separate written consent is provided for marketing or promotional use.

STEMIOLOGY^TM will never publicly publish identifiable customer photographs without obtaining appropriate permission where required.

HOW WE USE YOUR INFORMATION

We may use your information to:

Process orders
Deliver products
Provide customer support
Verify purchases
Administer guarantee programs
Improve products and services
Analyze website performance
Conduct scientific evaluation
Prevent fraud and abuse
Comply with legal obligations
Send service-related communications
Send educational content

Send promotional communications (where permitted)

MARKETING COMMUNICATIONS

By placing an order or creating an account, you may receive:

Order notifications
Shipping updates
Product education
Protocol reminders
WhatsApp support communications
Promotional offers
New product announcements

You may opt out of promotional communications at any time. Service-related communications may continue where necessary to fulfill orders or administer programs.

COOKIES & TRACKING TECHNOLOGIES

STEMIOLOGY^TM uses cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Personalize user experiences
Measure marketing effectiveness
Improve performance

Users may disable cookies through browser settings.

Certain website functions may not operate correctly if cookies are disabled.

THIRD-PARTY SERVICES

We may share limited information with trusted service providers including:

Payment processors
Shipping partners
Website hosting providers
Analytics providers
Marketing platforms
Customer support systems
WhatsApp communication systems

These providers are required to maintain appropriate security and confidentiality measures.

DATA RETENTION

We retain information only for as long as reasonably necessary to:

Fulfill orders
Provide customer support
Administer guarantee programs
Resolve disputes
Comply with legal obligations

Guarantee-related records may be retained for fraud prevention and compliance purposes after completion of a claim review.

DATA SECURITY

We retain information only for as loSTEMIOLOGY^TM implements reasonable technical, organizational, and administrative safeguards to protect personal information against:

Unauthorized access
Disclosure
Alteration
Destruction
Loss

However, no internet transmission or storage system can be guaranteed to be 100% secure.

CUSTOMER RIGHTS

We retain information only for as loSTEMIOLOGY^TM implements reasonable technical, organizational, and administrative Subject to applicable law, customers may request:

Access to personal information
Correction of inaccurate information
Deletion of information
Withdrawal of consent
Restriction of processing
Information regarding data usage

Requests may be submitted via:

stemiologybiotech@gmail.com

CHILDREN’S PRIVACY

We retain information only for as loSTEMIOLOGY^TM implements reasonable technical, organizational, and administrative SubSTEMIOLOGY^TM does not knowingly collect personal information from individuals under 18 years of age.

If such information is discovered, reasonable efforts will be made to delete it promptly.

LEGAL DISCLOSURES

We may disclose information where required:

To enforce our policies

- By law
- By court order
- By governmental authorities
- To protect legal rights
- To investigate fraud

BUSINESS TRANSFERS

If STEMIOLOGY^TM undergoes a merger, acquisition, restructuring, investment transaction, or asset transfer, customer information may be transferred as part of that transaction, subject to applicable legal requirements.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the updated policy.

CONTACT US

For privacy-related questions, requests, or concerns:

STEMIOLOGY^TM Biotech

Email: stemiologybiotech@gmail.com

Website: www.stemiology.com

India